About us

Our vision

eSolutions provides a full range of IT support services for Monash staff and students.  If your tech is broken or you need something new...we're the ones you call.  But this is just one piece of what we do.  IT is simply the foundation to our services in business transformation, user experience, business process reengineering and so much more.

We look to the future and will continue to enable Monash to deliver the best possible academic experience and research outcomes by combining our expertise with yours.  It's a winning combination.

Message from Trevor Woods, CIO

Photo of Trevor Woods, CIO

eSolutions has a great opportunity to become something more.

While we have taken great pride in what we've achieved since coming together as a unified team in 2011, the world has continued to change. We now have the opportunity to create something new - a modern, digital Monash University. eSolutions must continue its evolution and embed itself in all areas of the University to help facilitate the solutions and digital experiences for professors, students and staff.

My team and I are committed to operating with honesty and transparency. We will bring our dedication and passion to solving problems; empowering Monash staff with the tools they need to develop and succeed. We recognise there is no one-size-fits-all solution and we acknowledge that we will need to learn and adapt as we go.

We look forward to working together with you each day as we build the Monash of the future.

Executive team

Photo of Ashley Keleher

Ashley Keleher

Director Client Services

Ashley's passion is excellent customer service, focusing on empowering staff to deliver an easier, simpler and faster experience for students.

Photo of Dawn Beadle

Dawn Beadle

Director Technology Services

Dawn is committed to delivering modern, reliable and cost effective infrastructure services aligned to the needs of the University, enabling research and innovation.

Photo of Matt Carmichael

Matt Carmichael

Director Support Services and Engagement

Matt's wish is to make the lives of staff and students easier through customised, targeted and efficient service delivery, promoting genuine understanding across the University.

Photo of Teresa Finlayson

Teresa Finlayson

Director Strategic Enablement

Teresa is committed to developing a coordinated and effective partnership between eSolutions and the University, supporting the realisation of the Monash strategic plan.

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