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Link to university support services

What do you do when you encounter challenges on your learning journey? Some students face sickness, life events that overwhelm them, problems with motivation, frustration with new material, problems with student rights, and so on.

Community Services

Community Services Opens in a new window offers you support in the areas of:

  • chaplaincy
  • counselling
  • family and child care advice
  • financial aid
  • housing advice and
  • health and medical assistance
  • .

Make use of Counselling Opens in a new window support (including after hours telephone counselling) and support with Academic Progress Opens in a new window.

You will also find an excellent range of self-help Opens in a new window resources when you are ready to do something about:

  • procrastination
  • stress with examinations
  • motivation
  • developing independent learning skills, or
  • improving memory and concentration.

Student Union

The Student Union provides excellent support for off-campus learners, through the Off-Campus Student Association Opens in a new window. This is where you'll find information on scholarships, weekend school activities, information and contacts, as well as your student rights.


When you are faced with a big assignment, don't forget the Library services for off-campus students Opens in a new window.

Equity and diversity

If you have a disability or long term medical condition, the Disability Liaison Unit Opens in a new window supports you so you can fulfil the requirements of your award course as independently as possible. They can also support you in providing materials in an accessible alternative format.

There are also support mechanisms provided by the Student Equity Unit Opens in a new window.

Information Technology Services

When computer problems with your student email or difficulties accessing online lectures are taking up time you set aside to study, get in touch with the Information Technology Services for IT help.

MUSO support

If you have difficulties using Monash University Studies Online, MUSO Support Opens in a new window can help.


If you need advice about the course you're doing, contact your faculty Opens in a new window.

Keep in mind the mechanisms available to you to manage your study programs. Read your Unit Guides carefully for information on:

  • special consideration
  • requests for extensions on assignment due dates
  • deferral / withdrawal.

Remember that procedures can differ from one faculty to another.

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