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Professional communication ( 6 points, SCA Band 2, 0.125 EFTSL)


Leader: W Doube

OS-HKG-CID 1-60 2005 (OCL)
Gippsland First semester 2005 (Day)
Gippsland First semester 2005 (OCL)
Singapore First semester 2005 (OCL)
Gippsland Second semester 2005 (Day)
Gippsland Second semester 2005 (OCL)
Malaysia Second semester 2005 (Day)
OS-HKG-CID T3-58 2005 (OCL)

Synopsis: Information storage and retrieval. Models of human communication. Analysis models for communication. Organisational communication: structures, communication networks, purposes, formal and informal communication. Written communication: report writing, memoranda, letters, instructions, notices, computing documentation. Oral communication: listening skills, informal meetings, formal meetings, oral presentations, audiovisual communication, interviewing skills. Critical analysis of argument. All aspects of the subject are focused on the needs of IT professionals.

Assessment: Assignments: 50% + Examinations: 50%

Contact Hours: 4 hours per week

Prohibitions: MMS1001, MGW1100