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General operations management ( 6 points, SCA Band 2, 0.125 EFTSL)


Leader: A Srini

Not offered in 2005.

Synopsis: Concepts of operations management in manufacturing and service organisations. Introduction to computer software systems in a management context. Topics include financial calculations, production planning and control, service industry planning and control, just-in-time techniques, management aspects of electronic data interchange, and quality management issues.

Assessment: Assignments: 40% + Examination (3 hours): 60%

Contact Hours: 4 hours per week