How to activate your Monash account
How to activate your Monash account
Your Monash account gives you access to University resources, such as your Monash email account and a range of administrative and learning and teaching tools.
Monash accounts are secured by strong passwords and multi-factor authentication (MFA). For help with this, see below.
Register for your account
As a new student, your first step to enrol is to register for your Monash account.
Wait for your activation link
Once registered, we’ll email your activation link to your nominated address. This may take up to 24 hours during busy periods. While waiting for this, please wait 24 hours before contacting support.
Once you have the link, simply follow the steps below to activate your account.
Wait for your activation link
As a new staff member, once HR registers your employee ID, we'll email a link for you to activate your account.
Once you have the activation link, follow the steps below to activate your account and set up multi-factor authentication (MFA).
Activate your account
Once you receive your activation link by email, click the link to start the activation process. The system will step you through the activation process and help you set up multi-factor authentication (MFA).
We highly recommend you also take up the self-service options for MFA backup codes and password reset – this can save you a lot of time if you forget your password or lose your phone.
Activating your account is best done on a computer. If this isn't an option you can still do this on your smartphone; however, it involves a few extra steps.
Steps to activate your account
- Click the activation link in your email – you’ll see the welcome screen, then click Continue.

- Read and agree to the terms and conditions by ticking the box, then click Continue.

- Opt into Google Additional Services (this is optional but highly recommended), then click Continue.

- Register your mobile number for self service password reset (highly recommended), then click Continue.

- Enter the six-digit code sent to your mobile number. Click Confirm.

- Set a password, then click Continue.

- Start setting up multi-factor authentication (MFA) by clicking Continue.

- Install the Okta Verify app on your smartphone by selecting your phone type and clicking the relevant option.


- Scan the barcode using your phone and selecting Add Account.

- Install the Okta Verify app on your smartphone by selecting your phone type and clicking the relevant option.
- Store a copy of your backup codes (highly recommended).

- You have now finished activating your account.

- Do not remove the Okta Verify app from your smartphone – you need this to log into University services.