Add Google Authenticator as a backup factor

If you've registered for multi-factor authentication (MFA) using the Okta Verify app on your smartphone or device, you can set up Google Authenticator as a backup factor.

  1. On a computer using a web browser, login to verify your password

    A push notification will be sent to your old device to approve the login.
  2. Once logged in, go to the Extra Verification section, and select Setup for the Google Authenticator Mobile App
  3. Follow the on screen instructions to install the Google Authenticator App on your phone. When the app is installed, click Next.
  4. Open Google Authenticator app on your phone, tap BEGIN SETUP button, and tap Scan barcode button.

  5. Scan the QR code on the computer screen, click Next.
  6. Enter the six digit code displayed by the Google Authenticator mobile app, click Verify.
  7. Click Done.
  8. You have completed the setup. Close the web browser, but do not uninstall the Google Authenticator app.

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