Google Authenticator app for multi-factor authentication (MFA)

If you're not able to install the Okta Verify app on your smartphone, you can install the Google Authenticator app to register for MFA.

If you've already registered, learn how to log in with a one-time pin.

System requirements

To install Google Authenticator, you’ll need a smartphone or tablet that meets the following requirements:

  • Apple: iOS 7.0 or higher
  • Android: 2.3.3 or higher.

Register for MFA

Once you’ve registered, do not delete the Google Authenticator app.

  1. Install the Google Authenticator app on your smartphone from App Store (Apple) or Google Play (Android).
  2. Go to https://mfaoptin.monash.edu/.
  3. You'll see the following screen. Click Next.
  4. Click I can't install Okta Verify.
  5. Click Register now on the computer screen. If you're not already logged in, you'll be prompted to log in now.
  6. Select Setup for the Google Authenticator Mobile App.
  7. Select your device type.
  8. Click Next.

  9. Open the Google Authenticator app on your phone, tap the Begin Setup, then Scan Barcode.
    Camera access is only required to scan the QR code. It doesn't give any access to your photo library.

  10. Scan the QR code from the computer screen, click Next.
    If you'd prefer to register without scanning, click Can't scan? and follow the prompts.
  11. Enter the code shown on Google Authenticator App in your phone, then click Verify.
  12. Click Finish.
  13. Click Go to my.monash.

    You'll receive an email confirming you have registered for MFA.
  14. Close the web browser, but do not delete the Google Authenticator app on your phone – you’ll need it whenever you log into a new device or log in from another country You can configure your regularly used devices to not challenge you for MFA.

Log in using Google Authenticator with one-time pin

The Google Authenticator app requires you to log in using a six-digit code, which acts as a one-time pin.

  1. When prompted with the login screen, enter your Monash email address and password, click Sign In.
  2. Open the Google Authenticator app on your smartphone and note the six-digit code (which is regenerated every 30 seconds).
  3. In your web browser, type in the code as shown in Google Authenticator on your smartphone, then click Verify.
  4. TIP: On your computer or the device you regularly use, tick Do not challenge me on this device again. When using that same device and web browser, you'll no longer have to complete an MFA challenge.

No luck? Get in touch and we'll help you out.

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