Multi-factor authentication (MFA)

Multi-factor authentication (MFA) provides you with increased protection, keeping your personal information private and secure. It requires using another factor to verify your identity, as well as your password, when logging in.

Why is MFA important

MFA makes it difficult for an attacker who has your password from being able to access your account or breach University systems. Even if you don’t think you have sensitive information in your account, some University systems maintain information about you that may include:

  • address and contact details
  • banking details
  • medical information
  • emergency contact information
  • academic results.

Your MFA options

  RECOMMENDED

Okta Verify app
Google Authenticator app YubiKey (USB device)
What’s required Okta Verify app on a phone or tablet.
- iOS 11 or higher
- Android 4.4 or higher
Google Authenticator or other compatible authenticator app on a phone or tablet A hardware token provided by Monash
How it works Accept a push notification in the app
or
Type in a six digit code generated by the app when offline
Type in a six digit code generated by the app Plug in the YubiKey to a USB port and press the button on it
Supports push notifications Yes No No
Mobile device compatible Yes Yes No
Available offline Yes Yes Yes
Works with VPN Yes Yes Yes

How to register for MFA

All Monash accounts are protected with MFA. You'll be prompted to register on your first login to a Monash system. The following guides are available to assist you:

Watch our videos on how to register

For iPhone users

For Android users

Frequently asked questions (FAQs)

Setting up MFA

General use

New, damaged or lost devices

Travelling

Privacy

No luck? Get in touch and we'll help you out.

Raise a service request