Contact us

If you need help with anything IT at Monash, the Service Desk is your first point of contact.

Online and email

By phone

Students

Call +61 3 9903 2777

During semester
Mon to Fri: 8am – 6pm
Sat: 10am – 3pm
Semester dates

Non-teaching periods
Mon to Fri: 8am – 6pm

Staff

Call +61 3 9905 1777

Semester and non-teaching periods
Mon to Fri: 8am – 6pm

Students and staff

Call +60 3 551 46200

Students and staff

Call +27 11 950 4077

In person

Monash Connect, Building B, Ground floor

In semester
Mon to Fri: 9am – 5pm

Non-teaching periods
Mon to Fri: 9am – 5pm

Monash Connect, Campus Centre, 21 Chancellors Walk, Ground floor

In semester
Mon to Fri: 9am – 5pm
Sat: 10am – 3pm

Non-teaching periods
Mon to Fri: 9am – 5pm

Sissons Building 401 (located at reception)

In semester
Mon to Fri: 10am – 2pm

Non-teaching periods
Closed

Building B portables

In semester
Mon to Fri: 10am – 2pm

Non-teaching periods
Closed

Business relationship management

If you have a business challenge to tackle, it’s time to talk to us. We’ll work with you to understand your needs and act as your liaison with the whole IT service portfolio. Let us look at emerging trends, opportunities and IT development plans for you. It’s what we do best.

  • Teresa Finlayson – Director, Strategic Enablement
  • Matt Carmichael – Director, Support Services and Engagement
  • Matthew Barry – Director, Technology Services
  • Ed Messina – Manager, IT Security and Risk

Business Relationship Managers

  • Aileen Dyce
  • Cathy Helder
  • Mark Whitty
  • Steve White

Email the team: esol-se-brm-l@monash.edu

No luck? Get in touch and we'll help you out.

Raise a service request