If your mobile is lost or stolen, you need to place a temporary suspension on the service ASAP.
Contact Solve Communications on:
Or contact Telstra directly on 1800 816 658
Temporary suspension period
Telstra advise that temporary suspension of a mobile service for lost or stolen handsets is limited to a maximum of 28 days. At the end of this time, your mobile service will be reconnected to allow incoming calls and emergency outgoing calls only.