Secure your mobile device

Monash University has a policy that requires Monash supplied mobile devices be set up with passcode protection. This is to prevent unauthorised users from accessing your personal information (contacts and email etc.) and using your device to make expensive calls (1900 numbers, international calls etc). 

  • The passcode needs to be a number sequence that's easy for you to remember but hard to guess
  • Don't use the default passcodes of 0000, 1234 or the digits of your birthday 
  • It's important that you don't forget your passcode

After setting your passcode try not to forget it! If you do, your mobile phone will need to be reset to factory settings. This means you may lose all information stored on your phone.

We recommend that you refer to the manufacturer’s website for specific model of device procedures.

No luck? Get in touch and we'll help you out.

Raise a service request