International passes

Telstra offers day and month passes for international travel. This allows you to use your existing SIM and phone plan while overseas. For more information, see our smartphone plans and billing page.

International roaming

To manually turn off international data roaming on your smartphone, follow these steps:

iPhone

• Tap Settings > Mobile > Mobile Data Options.
• Set Data Roaming to Off.

Android (Samsung)

• Tap Settings > Connections > Mobile Networks.
• Set Data Roaming to Off.

If you need to enable international data roaming, contact Solve Communications (see contact details below). You'll need to have your mobile phone number, cost centre/fund, and faculty/division/campus information ready.

Generally, the most cost-effective method while travelling overseas is to use a prepaid SIM card from the country you're in.

If your Monash smartphone is SIM locked, you won’t be able to use an international prepaid SIM (so it’s worth checking this before you leave). To check if your phone is SIM locked, contact Solve Communications (see details below).

When using an international prepaid SIM:

• you'll have a new mobile number specific to that country
• you'll need to notify colleagues, friends and family of your new mobile number
• people contacting you from home will be charged their service provider's international rates
• calling Australian numbers will need the prefix +61
• a credit card is often required for purchase and top-ups
• mobile data packs are often available, offering a reduced rate
• support is provided by the local service provider.